Tech Support        

Join a FastSupport Session

Join a Power-Link GotoAssist Session

Power-Link FTP Site         Download PLGTA

In this area you will find our documentation for "Power-Link", it's template creator "Power-TEMP", and most of the automation and traffic systems that we support. 

Download/View PDF document on Power-Link's Tech Support Services

All of these manuals are PDF files to be read by the ADOBE Acrobat Reader.  They are free for your downloading and use to configure and document Power-Link Software. 


Power-Link and Power-TEMP 

Power-Link Training Video 1 - Basic Reconcile

Power-Link Training Video 2 - Advanced Reconcile

The Power-Link User Manual
 
Media Check Manual

Power-TEMP (PL Version 5 update)

Using Power-link & Power-Merge with Win 2000

Satellite download utilities for Entravision (including Leitch filter file)


Power-Merge Products

Power-Merge Manual for ENCO

Power-Merge for Media Touch

Power-Merge Manual for Sound Manager 


Power-Link supported TRAFFIC Configuration Information

Marketron2000  (new Windows NT and ASP product FOR RADIO) 

Marketron2000 for TV (including Network Merge Feature)

Media Star   ( by LAN International ) 

Marketron Act II

Columbine  ( Columbine AS400 based "Legacy" system by ENCODA)

JDS  ( with JDS-Link, AS400 based by ENCODA)


Power-Link Automation Configuration Information

Audio_Vault_AV100 Broadcast Electronics

AvAir - AvSat
 Broadcast Electronics

DCS

Digital Broadcast' Media Bank

Digi-Link (by Arrakis)

ENCO  -  ENCO batch files

Leitch System for TV

MATCO System for TV

Media Touch 

MicroFirst System for TV

Prophet Systems

RCS DOS MASTER CONTROL OR O.G. SYS

RCS VERSION 14 FOR WIN NT

SCOTT STUDIOS AND AXS SYSTEMS


Tech Support Policy / Contact Information

Power-Link Software Systems is deeply committed to customer  support. Our live tech support line is available until 8pm eastern time, Monday  through Friday.

Unlike many  tech support services that out source tech support call centers to dole out generic  "advice" for users,  Power-Link Tech Support is one-on-one consultation with  those who actually develop and install our systems.  You'll have the advice and direction  of someone who knows the idiosyncrasies of your installation.

All  customers receive 60 days of free tech support service from their date of install. After this has expired, one may choose to pay per call or subscribe to our on-going Power-Link  Total Support service.

For further  details call 1-904-794-1953, (if busy call 972-569-9007) or email Power-Link  Tech Support