Tech
Support

Join a
FastSupport Session
Join
a Power-Link GotoAssist Session
Power-Link FTP Site
Download PLGTA In
this area you will find our documentation for
"Power-Link", it's template creator
"Power-TEMP", and most of the automation and
traffic systems that we support.
Download/View
PDF document on Power-Link's Tech Support Services All
of these manuals are PDF files to be read by the ADOBE
Acrobat Reader. They are free for your
downloading and use to configure and document
Power-Link Software.
Power-Link
and Power-TEMP
Power-Link Training Video 1
- Basic Reconcile
Power-Link Training Video 2
- Advanced Reconcile
The Power-Link
User Manual
Media Check
Manual
Power-TEMP (PL Version 5 update)
Using Power-link & Power-Merge with Win 2000
Satellite download utilities for
Entravision (including
Leitch filter file)
Power-Merge
Products Power-Merge Manual for ENCO
Power-Merge for
Media Touch
Power-Merge Manual for
Sound Manager
Power-Link supported TRAFFIC
Configuration Information
Marketron2000 (new Windows NT and ASP
product FOR RADIO)
Marketron2000 for TV (including Network Merge
Feature) Media
Star ( by LAN International )
Marketron Act II
Columbine ( Columbine AS400 based
"Legacy" system by ENCODA)
JDS ( with JDS-Link, AS400 based by ENCODA)
Power-Link
Automation Configuration Information
Audio_Vault_AV100
Broadcast Electronics
AvAir - AvSat Broadcast Electronics
DCS
Digital
Broadcast' Media Bank
Digi-Link
(by Arrakis)
ENCO
- ENCO
batch files
Leitch System
for TV
MATCO
System for TV Media
Touch
MicroFirst System for TV
Prophet
Systems RCS
DOS MASTER CONTROL OR O.G. SYS
RCS
VERSION 14 FOR WIN NT
SCOTT
STUDIOS AND AXS SYSTEMS
Tech Support Policy /
Contact Information
Power-Link Software Systems is deeply committed to customer support. Our live tech support line is available until 8pm eastern time, Monday through Friday.
Unlike many tech support services that out source tech support call centers to dole out generic "advice" for users, Power-Link Tech Support is
one-on-one consultation with those who actually develop and install our systems. You'll have the advice and direction of someone who knows the
idiosyncrasies of your installation.
All customers receive 60 days of free tech support service from their date of install. After this has expired, one may choose to pay per call or subscribe to our on-going Power-Link Total Support service.
For further details call 1-904-794-1953, (if
busy call 972-569-9007) or email Power-Link Tech Support |